With the Vianova SIM Manager, we independently manage all 200 company SIMs
Easy-to-manage SIM and one-page invoices
Thanks to the work of over 1500 people, Calia Italia produces more than 1000 seats every day, with over 50 new models every year. From one of the largest fully automated warehouses in Europe, the comfort designed and built in Matera now reaches over 80 countries.
Before switching to Vianova, we received 900-page invoices for our 200 company SIMs, full of errors. With Vianova, the invoice is one page, clear and free of surprises. Furthermore, thanks to the SIM Manager, we can manage all SIMs easily and independently.
The issue
900-page invoices and extra roaming costs
90% of our 200 company SIMs are supplied to people who regularly travel abroad.
For 25 years we have been using the same mobile operator and every two months, in order to check the invoice (900 pages!) we were forced to devote a day or more to a person who regularly found undue charges for which we had to invest the additional time needed to request reimbursement.
Overseas employee phone expenses were, unfortunately, a constant source of concern due to the ever-present surprises of extra charges due to roaming traffic.
Vianova's solution
SIM Manager
A web application to manage all company SIM cards with complete autonomy.
Invoice
A single page for all locations with the summary of accounting information for all Fixed and Mobile network services.
Comunica.Live
The proximity of a Local Partner as the only point of contact for technical and commercial support.
Our Customer's voice
“Empathy is a common trait among all the people I’ve come in contact with, starting with the Local Partner, the Sales Manager, the Project Manager, the Delivery and Assurance guys and the Customer Service guys who truly do pick up in three rings.
The SIM Manager is also a formidable tool for those who, like me, have to manage numerous SIMs scattered around the world. For some requests, the old operator even demanded that I send them a FAX!
The decision to entrust all Fixed and Mobile network services to Vianova was therefore very simple.”