We are always online for our Customers, thanks to dedicated fiber and backup lines
Always connected with the efficiency of Vianova network
We are an all-Italian company that has been producing high-quality candies for over 40 years under the Bonelle, Rossana, Sanagola and Charms brands.
Before moving to Vianova, the instability of the data connection caused periodic failures that isolated our headquarters, with serious repercussions on the business. Now, thanks to the dedicated optical fiber and the backup lines, the continuity of our work is always guaranteed. Having a single point of contact for technical and commercial support saves us time and improves efficiency.
Fida spa
Production and sale of candies
Vianova Services
Line Recovery, Dedicated Fiber, Centrex
The issue
Unstable data connection
With our previous operator, the instability of the data connection caused periodic downtimes that isolated the location, preventing the management of orders and shipments due to the lack of interface between our ERP, our commercial network and that of the main national distribution groups (large-scale retail trade).
Vianova's solution
Voice and Internet
A main connection in dedicated optical fiber with integrated Voice and Data services.
Backup services
SHDSL backup lines and 4G routers that integrate seamlessly with the main connectivity to ensure business continuity.
WiFi Call
WiFi Call to make and receive calls on your smartphone even when you’re smart working somewhere the mobile network doesn’t reach.
Centrex
Centrex: a cloud-based PBX with native fixed-mobile convergence that allows you to use your own extension number on your smartphone.
VPN
VPN so employees can work with internal network software and resources, mandatory for secure smart working.
Medea Informatica
The proximity of a local partner as the only contact for technical and commercial support.
Our Customer's voice
When I received the offer to switch to Vianova, I was very disappointed by the broken promises made by the previous operator. In Vianova, I have encountered the professionalism and attentiveness that only those who truly listen to the needs of their Customers can possess. Talking to people at Vianova is like talking to a family member who fully understands your needs.
Today, I can say that I made the right choice. Vianova has solved our connectivity problems and improved our telecommunications, thus improving our Customer service.