Roaming and International

Find the most cost-effective international offer for your company

Your choice

Abroad

Call and browse in roaming when you are in the EU and the rest of the world

Your choice

Italy

Call from landline and mobile, from Italy to international destinations

Chiamate e SMS dall’Italia verso

Voice and SMS traffic u.m. Cost from fixed line, mobile and Phone
towards fixed line euro/min
towards Mobile euro/min
premium euro/min
satellite phone euro/min
SMS (solo da mobile) euro/SMS

Download the international price list (PDF 171 KB)

Mobile plans for frequent travelers

The Nord America, Top 25, and Mondo mobile plans help reduce the costs of calling and browsing abroad and calling from Italy to international destinations. You can activate them in complete autonomy via SIM Manager in your Customer Area, paired with the Vianova Agile plan.

Roaming and international plan for Discover also the packages for traveling to

You can choose the solution that best suits your needs among the packages for frequent travelers and the daily ones. Alternatively, for your occasional trips, you can rely on the convenient prices listed in our roaming rates.

With Vianova, you can choose the solutions that best suit your needs for calling and browsing in

Mensile

Nord America

The package with internet data, calls, and SMS for traveling in Canada, and the United States. It also includes calls and SMS from Italy to the included countries.

Paired with the Vianova Agile plan  
Abroad
internet
4 GB
outgoing minutes
500
incoming minutes
500
SMS
500
From Italy
outgoing minutes
500
SMS
500

15,00 €/monthly

minimum duration 12 months
Mensile

Top 25

The package includes internet data, calls, and SMS for traveling to the top 25 international business destinations. It also includes calls and SMS from Italy to the included countries.

Paired with the Vianova Agile plan  
Abroad
internet
4 GB
outgoing minutes
500
incoming minutes
500
SMS
500
From Italy
outgoing minutes
500
SMS
500

35,00 €/monthly

minimum duration 12 months
Mensile

Mondo

The package includes internet data, calls, and SMS for traveling to 146 countries worldwide. It also includes calls and SMS from Italy to the included countries.

Paired with the Vianova Agile plan  
Abroad
internet
2 GB
outgoing minutes
500
incoming minutes
500
SMS
500
From Italy
outgoing minutes
500
SMS
500

60,00 €/monthly

minimum duration 12 months
Giornaliero

Business Travel 1

The daily package with internet data, calls, and messages, ideal for occasional trips, includes Afghanistan and 66 other countries worldwide. e altri 7 paesi nel mondo

Paired with the Vianova Agile plan  
Abroad
internet
200 MB
voice traffic
200
SMS
200

35,00 €/daily

Giornaliero

Business Travel 2

The daily package with internet data, calls, and messages, ideal for occasional trips, includes Afghanistan and 66 other countries worldwide. e altri 3 paesi nel mondo

Paired with the Vianova Agile plan  
Abroad
internet
100 MB
voice traffic
100
SMS
50

35,00 €/daily

Giornaliero

Business Travel 3

The daily package with internet data, calls, and messages, ideal for occasional trips, includes Afghanistan and 66 other countries worldwide. e altri 66 paesi nel mondo

Paired with the Vianova Agile plan  
Abroad
internet
50 MB
voice traffic
100
SMS
100

35,00 €/daily

Giornaliero

Business Travel 4

The daily package with internet data, calls, and messages, ideal for occasional trips, includes Afghanistan and 66 other countries worldwide. e altri 45 paesi nel mondo

Paired with the Vianova Agile plan  
Abroad
internet
30 MB
voice traffic
30
SMS
30

35,00 €/daily

Plans for occasional travelers

The Business Travel daily packages, which you can activate independently via SIM Manager in your Customer Area, provide you with internet data, calls, and SMS to use for your occasional trips abroad.

Business Travel 1

internet
200 MB
voice traffic
200
SMS
200
8 included countries

Australia, Cina, Hong Kong, India, Kenya, Malesia, Sud Africa e Turchia

Paired with the
Vianova Agile plan  

Business Travel 2

internet
100 MB
voice traffic
100
SMS
50
4 included countries

Brasile, Emirati Arabi, Giappone e Russia

Paired with the
Vianova Agile plan  

Business Travel 3

internet
50 MB
voice traffic
100
SMS
100
67 included countries

Afghanistan, Albania, Anguilla, Antigua e Barbuda, Argentina, Aruba e
see all

Paired with the
Vianova Agile plan  

Business Travel 4

internet
30 MB
voice traffic
30
SMS
30
46 included countries

Algeria, Antille Olandesi, Arabia Saudita, Armenia, Azerbaijan, Bahrain e
see all

Paired with the
Vianova Agile plan  

Alternatively, you can consult the consumption-based roaming price list with advantageous prices. Download the price list.

Internet, voice and SMS traffic in

Voice, internet and SMS traffic u.m. Cost from mobile
outgoing calls towards EU euro/min
outgoing calls towards Extra EU euro/min
incoming calls euro/min
internet euro/GB
outgoing SMS towards EU area euro/SMS
outgoing SMS towards Extra EU euro/SMS
outgoing calls towards Premium and Satellite euro/min

Download the roaming price list (PDF 240 KB)

Limitations
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  • it is possible to activate the Nord America, Top 25, Mondo, and Business Travel packages only in combination with a Vianova Agile profile.
  • the Nord America, Top 25, and Mondo packages have a minimum duration of 12 months. During this period, it is not possible to change the offer profile of the SIM.
  • the internet, voice, and SMS traffic included in the Nord America, Top 25, and Mondo packages but not used within the month cannot be carried over to the following month.
  • the Nord America, Top 25, Mondo, and Business Travel packages do not include calls to premium, satellite, and non-geographic numbers.
  • the Mondo package is not available in the following countries: Angola, Belize, Bhutan, Burundi, Comoros, Cuba, Djibouti, East Timor, Equatorial Guinea, Ethiopia, Falkland Islands, French Polynesia, Greenland, Grenada, Guam, Kiribati, Lesotho, Libya, Maldives, Mauritania, New Caledonia, Palestine, São Tomé and Príncipe, Turkmenistan, Vanuatu, Zimbabwe.
  • 5G technology is available on compatible devices and in areas covered by the service.
  • abroad, the availability of 5G depends on the operator the user connects to while roaming.
  • the use of the mobile number on Vianova Phone is only allowed in Italy.
Notes
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Nord America, Top 25 e Mondo

  • the Nord America, Top 25, and Mondo packages have a minimum duration of 12 months from each new activation.
  • at the end of the 12-month period, the Nord America, Top 25, and Mondo packages can be deactivated, effective from the first day of the following month.
  • the fee for the Nord America, Top 25, and Mondo packages is monthly.
  • upon activation of Nord America, Top 25, and Mondo, the monthly fee will be charged regardless of the activation date, and the included package traffic will be available until the end of the month.
  • in case of early termination, including MNP (Mobile Number Portability) to another operator, the remaining monthly fees for the subscribed package will be charged until the 12-month period ends.
  • if a SIM with an active Nord America, Top 25, or Mondo package is suspended, the 12-month minimum duration will also be suspended until the SIM is reactivated. The package billing and calculation will resume once the SIM is reactivated.
  • if a SIM with an active Nord America, Top 25, or Mondo package remains suspended for over 12 months, the remaining fees for the subscribed package will be charged.
  • when using services in countries covered by multiple active packages on the same SIM, minutes, GB, and SMS will be deducted in the following order: Nord America, Top 25, Mondo, Business Travel.
  • once the monthly thresholds for Nord America, Top 25, and Mondo packages are exceeded, standard pay-per-use service rates will apply.

Business Travel

  • the minutes included in the Business Travel packages cover:
    • outgoing calls from the countries included in the selected package to any country worldwide, excluding the following: Diego Garcia, Norfolk Island, Niue, São Tomé and Príncipe, and East Timor.
    • incoming calls from any country worldwide in the selected package’s covered countries, excluding the following: Diego Garcia, Norfolk Island, Niue, São Tomé and Príncipe, and East Timor.
  • SMS included in Business Travel cover messages sent to and from any country worldwide, within the selected package’s covered countries.
  • the cost of the Business Travel packages is charged to the company credit upon the first use of one of the included services (internet data, minutes, and SMS).
  • the Business Travel packages automatically renew once one of the included services is exhausted, up to a maximum of 5 packages per day, and expire at 00:00 Italian time. Once the renewal limit is reached, standard rates from the customer’s profile will apply, according to the Client Area settings.

General Notes

  • in EU countries, customers have access to 25GB of internet data, unlimited calls to Italy, 300 minutes from Italy and the EU to the EU, and 300 SMS to Italy and the EU, as per the Agile profile, following the European Union (EU) Roaming Like at Home regulations.
  • EU countries include: Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, French Guiana, Ireland, Iceland, Réunion, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Netherlands, Poland, Portugal, Monaco, United Kingdom, Czech Republic, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, and Hungary.
  • pay-per-use calls are charged based on the actual seconds of conversation, with no call setup fee.
  • the list of country prefixes is available on this page.
  • the list of premium and satellite prefixes is available on this page.
  • Vianova Customer Service can be reached from abroad at +39 3783 145 145: with Vianova Mobile, the call is free within the EU, for calls from non-EU countries, the roaming price list rates apply.