Number Portability

• the Dual Operator mode is not available in the Vianova 1.1 profile and in the SIP Trunk advanced service
• during the transfer (Cut-Over) from the old telephone operator to Vianova, which normally takes place by 10.00am on the agreed day, any incoming telephone conversations in progress are interrupted
• Carrier Selection and Carrier Pre-Selection to other operators are not available

• if the direct dialing service is already active for your current numbers, with the Number Portability service we automatically transfer it to the new Vianova lines
• with the Number Portability service, you can keep your current number (the one published in the directory) and request a new number range from Vianova with your local prefix to be linked to your switchboard’s extensions
• all calls can be made, including free ones to emergency numbers (e.g. 112, 113, 115, and 118) and to special numbers starting with 1, 7, and 8; the costs and any limitations are published on the Vianova website

Publication of telephone directories

• numbers are published in the telephone directory based on the Pagine Gialle (Yellow Pages) publication calendar, divided up by geographical area
• Vianova passes on the details within 30 days of the service being activated for all the telephone lines authorized for publication by the customer